HOW LONG WE STORE YOUR DATA (DATA RETENTION)
We retain your personal information only for as long as it’s necessary to provide you with our services. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and enforce agreements.
We keep the aggregated data collected by Google Analytics indefinitely. This helps us measure how our site is performing now compared to selected date ranges in the past. This data does not contain any Personally Identifiable Information about any individuals.
We generally store the contact information you share with us via website forms for a period of about 5 years, or as long as we maintain an ongoing relationship with you (meaning, we’ve mutually agreed to be in contact with each other).
IP addresses of known malicious entities (who could potentially attack our website) are stored in our “black-list” indefinitely.
HOW YOUR DATA IS PROTECTED
We have installed an SSL Certificate on our website to ensure that visitors have a secure connection when they share information with us.
An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.
This means that when you provide information to us using one of our website forms (over a secure network connection), your website browser accesses our server’s digital certificate and establishes a secure connection. This helps prevent your data from being stolen or misused.
Multiple Layers of Security Software
We pay for a type of website hosting that includes extra security features, including regular scans for malicious code or other potential threats. In addition, as noted above, we use several third-party software packages to secure our site even further. We do not disclose those software packages here, but if you are concerned about how we’ve secured your personal data, you may contact our Data Protection Officer for more details.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we deem it necessary to transfer information about you via third-party services, we will first ensure that they comply with GDPR requirements.
ACCESS TO YOUR PERSONAL INFORMATION
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below: